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UKHospitality: 2019 Operations Managers Awards Winners Announced

The winners were announced at a gala ceremony at Salsa! in London following a comprehensive and rigorous 3-phase judging process testing the finalists’ knowledge, passion and skill, and coupled with their exhaustive and inspirational leadership and strategy Masterclass.

The only awards of its kind in hospitality, the Operations Managers Awards was founded 24 years ago and seeks to identify the best and brightest Operations Managers across the entire hospitality sector.

This year’s winners are:

Ben James of Mitchells & Butlers (The Area Manager Award) Niki Plumb of Star Pubs and Bars (The Business Development Manager Award)

UKHospitality Chief Executive Kate Nicholls said: “Hospitality is home to some of the most hardworking and talented individuals in businesses. They are the leaders of tomorrow and they play a crucial role in every region of the UK.

“Ops Managers show that hospitality is, at its heart, a people sector. Congratulations to this year’s winners and all of this year’s finalists, not only for their success in this year’s Ops Awards, but for the great work they do day-in, day-out.”

Operations Managers Awards founder Nick Bish said: “This year’s Awards was another very intense and revealing competitive process. The Judges and I are consistently impressed by the dedication, skills and passion our finalists show; and 2019 was no exception.

“The quality of the finalists has shone through every step of the way and the final decision was very close. This year’s winners can be very proud of their achievement knowing they beat some extremely tough competition.

“Thank you to all our committed finalists and to all our judges who have put their time and their insight into getting the best out of this year’s candidates; and a big thank you to the companies who invest in the success of their best people, as well as the Patrons and Sponsors, without whose support none of this would happen. Between them, they have highlighted the importance of identifying and celebrating the best individuals making such a difference for our industry.”

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