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TiPJAR & Trilo Announce a Pioneering Integration To Help Hospitality Workers Keep More of Their Tips

TiPJAR, the company revolutionising tipping in hospitality and leisure venues, has announced a pioneering new alliance with payments ecosystem Trilo, a global leader in open banking tech, to help hospitality and leisure workers keep more of their hard-earned tips.

It is the first integration of its kind worldwide, and will enable customers to tip directly from their bank account, leaving cards and cash behind. Together, the two companies are remodelling old-school tipping culture to help maximise the tips staff receive. As cash usage continues to dwindle, TiPJAR and Trilo are offering tipped-workers a simple, secure and transparent platform through which to collect tips, with the benefit of even lower fees. The new payment method lowers the processing fee compared to other payment channels by 71% on average, a saving that is given directly back to the staff to increase the tip.

The pair’s initiative launches in 1,250 hospitality venues on 12 April and will help boost workers and the industry as it re-opens for outdoor drinking and dining.

TiPJAR is an award-winning, cashless tipping solution that allows individuals and teams to have complete control over the money they have been given in tips.

Commenting on the new partnership, Co-Founder James Brown, said: “Trilo is a highly innovative global market leader in open banking tech. Like us, they are dedicated to transforming their sector by making it easier for customers to pay, and helping their users say goodbye to transaction fees and take on the cashless future. We are dedicated to helping tipped-workers earn more, and this partnership ensures better and easier transactions for both the customer and the worker because we can now cut the fees by 71% on average.”

Hamish Blythe, Founder of Trilo, added: “We’re thrilled to be partnering with TiPJAR to help the hospitality sector bounce back. Now staff at over 1,250 venues across the UK will be able to accept contactless tips in a matter of seconds, keeping more of what they earn. With cash usage dwindling and a pandemic hurting the hospitality sector, TiPJAR’s game-changing platform is helping so many teams. We're so excited to work with TiPJAR to bring this to life, and give staff even more of what they earn.”

The news follows the announcement last week that Gary Dolman, co-founder of app-based bank Monzo, has joined the board of TiPJAR. He joins co-founder James Brown, chairman Alex Moore (co-founder of Rosa’s Thai) and CEO Ben Thomas. Dolman played a key role in establishing Monzo’s full banking licence, growing its customer base to five million and achieving a market valuation of £1.2bn.

TiPJAR was founded to change the way tips and gratuities are handled in pubs, bars, restaurants and hotels and to do away with complex and costly tronc systems. Through the TiPJAR platform, any tip paid by a customer ‘digitally’ – by card or smartphone – is equivalent to cash and is wholly owned by the staff themselves, completely by-passing the business and, therefore, the need to operate a tronc. Earlier this year, the platform was cleared by HMRC, which makes TiPJAR the only system of its kind in the UK through which staff can collect and pool ‘digital’, or cashless tips, now with even lower fees.

A growing number of operators have already made the switch to TiPJAR, including BrewDog, Honest Burgers, Mission Mars, Punch, Qoot Co, Rose Pubs and Yard Sale Pizza. It is also being adopted in other industries where guests typically like to have the option to tip, such as hairdressing, beauty salons, mini-cabs, online gamers and health and fitness.

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